Membership Terms & Conditions: Ultimate membership

Ultimate Membership

  1. Your ongoing membership fee of $150 will be paid fortnightly in advance at the start of each fortnight.
  2. Payment options can be either direct debit from your bank account or a credit card. By nominating a credit or debit account, you are authorising us to deduct from that account all fees and other charges for which you may be responsible under this agreement.
  3. Payments sometimes decline because of card problems, security or funding issues. If this happens a $5 fee is imposed by our payment processing company and you will need to provide an alternative payment within 7 days.
  4. After each successful payment you will be allocated 7 Reformer Classes. per week. Max of 1 class per day.
  5. Your membership can start from your date of purchase or you can nominate a date for it to start. We highly recommend selecting a Monday start for ease of managing your cycle.
  6. You can opt to place your membership on hold for holidays etc in multiples of 2 weeks and a maximum of 3 months each calendar year of the membership. Suspension requests are to be emailed at least two weeks in advance of your next auto-payment date. Suspensions will then commence on your next auto-payment date in multiples of 2 weeks.
  7. If you wish to terminate your membership, 14 days notice must be provided in writing to
  8. Proactive Pilates has the right to terminate your membership agreement any time. You will receive a written notification two weeks prior to the termination.
  9. If a class is full, you can add yourself to the waitlist. If a space becomes available you will be notified up to 60 minutes before the class starts. Please ensure you remove yourself from the waitlist if you no longer wish to attend.
  10. Cancellation Policy: Group classes are limited in numbers and a late cancel or no show can result in another member unable to book into class. Should you wish to cancel or reschedule a class 12-hours notice is required. A $15 fee applies for a no show if you do not cancel.
  11. Classes may be cancelled or class schedule may be modified during public holidays or long weekends.
  12. Extra sessions within that fortnight can be purchased online at your membership rate.
  13. All classes and membership purchases are non-refundable and non-transferable.
  14. As a member, you are entitled to 25% off all Proactive Pilates merchandise / products.
  15. Memberships may be subject to a price increase. You will be notified in writing at least 4 weeks prior to any change.
  16. You voluntarily accept all risks from participating in any of our services and agree not to make any claim against Proactive Pilates & Exercise Rehabilitation Services for compensation or damages that may occur in connection with our services other than as a result of negligence by us.

    Take a ProActive approach to your health

    New Clients : $99 Intro Package - 5 x Reformer Pilates Classes Purchase
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